Project Description

The client relied on manual shipment tracking, outdated communication, and inefficient routing, causing delays and higher costs. Cept Solutions developed a centralized logistics management platform integrating GPS tracking, AI-driven optimization, and automated customer communication. This improved delivery speed, reduced fuel consumption, and provided managers with operational insights, creating a scalable solution to support future business expansion.

Challenges

01.

No centralized system for real-time shipment tracking.

02.

Customer updates handled manually via phone.

03.

Inefficient fleet routing raised costs.

04.

Lack of real-time performance insights.

05.

High delivery delays reducing satisfaction.

06.

Limited scalability for growing orders.

Solution

We delivered a cloud-native logistics platform with GPS tracking, AI-powered routing, and automated communication. Managers gained visibility through dashboards, while customers received real-time notifications. The agile, scalable solution positioned the client for long-term operational excellence.

  • Discovery & Analysis: Interviewed logistics managers, analyzed order flows and customer data.
  • Platform Architecture: Built modular system with React frontend, NodeJS backend, cloud services.
  • Iterative Feature Delivery: Deployed shipment tracking, notification engine, and dashboards in agile sprints.

Results

32% fewer delays in deliveries.
18% cost savings in fuel usage.
20% faster customer updates.
Satisfaction scores improved from 72% → 92%.

Core Features

Real-time GPS Tracking

Monitor shipments with live updates.

AI Route Optimization

Smarter delivery routing to cut costs.

Customer Notifications

Automated status updates via SMS/email.

Performance Dashboards

Insights into delivery performance.

Scalable Infrastructure

Cloud-based architecture for growth.